Warranty
At Knives Et Cetera, we believe that a superior kitchen product is only as good as the customer experience. That is why we offer the following warranty and quality guarantee.
QUALITY GUARANTEE
- All knives are backed up by a lifetime warranty against manufacturing defects
- If you are not satisfied with the quality of your knife for any reason, send us a message, and we will provide a solution or replace the product.
- Contact us with any concerns.
SHARPNESS GUARANTEE
- Knives are guaranteed to be sharp out of the box.
- With proper care, our knives will remain sharp for an extended period of time.
- If the sharpness of your knife does not meet your standards please contact us for information on sharpening your knives or help finding a sharpening service.
30-DAY MONEY BACK GUARANTEE
- We offer a 30 day money back guarantee.
- Simply contact us within 30 days of purchase and we'll look after you.
- Returned products must be unused and in their original packaging. The packaging and knife must be undamaged.